TERMS & CONDITIONS

By purchasing products or services from this website, I understand that:

  • All projects/services under $1000 are to be paid in advance.
  • Projects/Services over $1000 require a minimum 50% deposit and a credit card on file to pay the balance upon approval of final product.
  • Products/services requiring 3rd party payment such as printing must be paid fully in advance.
  • Payment is accepted online via credit card. Check payments should be made to Epic Growth & Creative Enterprises, LLC.
  • No work will begin until payment is received.
  • Agents must in good standing with the office to place orders.
  • No refunds. Any unused balance from cancelled projects will result in a credit to your account to be used for future projects.
  • No response to requests from The Marketing Dept for information and approvals within 30 days my project will be put on hold. A reactivation fee of $60 will be required to open the project.
  • Design services include 1 round of revisions (unless otherwise noted)
  • Additional revisions are subject to The Marketing Dept’s standard hourly rate of $60 billed in 1/4-hour increments. Outstanding balance must be paid before additional revisions are started.
  • No new projects will be started with an unpaid balance of more than 30 days.
  • Printing services are not included in design fees unless otherwise noted.
  • Personalized stock templates do not include editable artwork.
  • Custom designed templates do include editable artwork.
  • Expedited orders may be subject to a rush fee of up to 50%. The Marketing Dept will notify me before work begins if this applies to my order.
  • The Marketing Dept will not share any of my proprietary/confidential information/knowledge at any time and will not use such information for personal gain, even after our professional relationship is severed.
  • Once paid for, I own the rights to all of the work completed on my behalf with the exception of pre-developed templates, single-use royalty free stock photography, and the common code/structure of website development.
    • Neither The Marketing Dept nor I am liable to the other for damages/loss of revenue resulting from any part of our agreement including but not limited to lost business, cost of delay, or failure of delivery.
    • The Marketing Dept’s workmanship warranty is void if any portion of the file(s) is/are edited by any party outside The Marketing Dept. File Repair is billed at our standard rate of $60/hr and billed in 1/2 hr increments.
    • The Marketing Dept is not responsible for the work of 3rd party vendors including but not limited to printing services and website hosting
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